Privacy Policy

Privacy Policy

Effective Date: December 31, 2024

Welcome to BeYou Multiwear! Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from beyoumultiwear.com (the “Site”). By using our Site, you agree to the practices described below.

 

Personal Information We Collect

When you visit the Site, we collect certain types of information to improve your experience and better serve you. Here’s a breakdown:

Device Information

We automatically collect information about the device you use to access the Site, including:

  • Details such as: Web browser, IP address, time zone, and installed cookies.
  • Behavioral data: The web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site.

We gather Device Information through:

  • Cookies: Small data files stored on your device. For more details about cookies and how to disable them, visit All About Cookies.
  • Log Files: Tracking activity on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic tools to record browsing behavior and interactions.

Order Information

When you make or attempt to make a purchase, we collect:

  • Your name, billing and shipping addresses, payment details (e.g., credit card numbers), email address, and phone number.

Additional Information We May Collect

  • If you contact us directly, we may retain records of your communication.
  • Information from third-party marketing data or lists, when applicable.
  • Offline data you choose to share with us.

Together, we refer to “Device Information” and “Order Information” as Personal Information.

 

How We Use Your Personal Information

We use your Personal Information to:

Order Fulfillment

  • Process and deliver orders.
  • Manage billing and payments.
  • Provide order confirmations and invoices.

Customer Support and Communication

  • Respond to inquiries and provide support.
  • Share updates, promotional offers, and relevant news (only if you’ve opted in).

Site Optimization and Security

  • Monitor for fraud or security risks.
  • Analyze browsing patterns to improve user experience and marketing efforts.

Marketing and Advertising

  • Provide personalized recommendations and targeted ads.
  • Share new product launches, special deals, and updates aligned with your interests.

 

Sharing Your Personal Information

To serve you better, we share your Personal Information with trusted third parties:

Service Providers

  • Shopify: Powers our online store. Learn more about Shopify’s privacy practices here.
  • Google Analytics: Helps us understand Site usage. Opt-out here.

Legal Compliance and Protection

We may share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Advertising Partners

We use targeted advertising services to deliver personalized content. You can opt out of targeted advertising through:

Additionally, visit the Digital Advertising Alliance for broader opt-out options.

 

Your Rights

European Residents

If you’re in the EU, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections, updates, or deletions of your data.
  • Understand how we process your data to fulfill contracts or pursue legitimate interests.

Your data may be transferred outside of Europe (e.g., to Canada or the U.S.) for processing.

California Residents

Under the California Consumer Privacy Act (CCPA), you may:

  • Request details about the categories and specific pieces of Personal Information we collect.
  • Opt out of the sale of your Personal Information.

To exercise your rights, contact us using the details below.

 

Data Retention

We keep your Order Information for our records unless and until you request its deletion. Device Information is retained as necessary for analytics and security purposes.

 

Do Not Track

Our Site does not currently respond to Do Not Track (DNT) signals from browsers.

 

Minors

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to request deletion.

 

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted here with the effective date clearly indicated.

 

Contact Us

We’re here to help! If you have questions, concerns, or feedback about our Privacy Policy, please reach out:

  • Email: cynthia@beyoumultiwear.com

Thank you for trusting BeYou Multiwear. Your privacy matters to us!

COVID-19 Inquiries

How Is BeYou ensuring both clients and employees are safe during the order to delivery process?

At BeYou Multiwear, our top priority is the health and well-being of our clients, teams and communities. We closely monitor the latest developments with coronavirus (COVID-19) and take any and all precautionary measures to ensure a healthy work environment and the safest delivery to you.

 FAQs for our athletic sustainable clothing brand.

  1. What makes BeYou athletic clothing sustainable?
    Our clothing is made from eco-friendly materials such as organic cotton, recycled polyester, and bamboo fabrics. We also prioritize ethical production practices, minimizing waste, and using non-toxic dyes.

  2. Is BeYou sustainable athletic wear as durable as traditional activewear?
    Yes! Our sustainable fabrics are designed for high performance, durability, and comfort. They offer breathability, moisture-wicking properties, and long-lasting quality, ensuring they perform as well as or even better than traditional athletic wear.

  3. How do I take care of my sustainable activewear?
    To extend the life of your clothing, wash with cold water, use eco-friendly detergent, and air dry whenever possible. Avoid fabric softeners and excessive heat to maintain fabric integrity and reduce environmental impact.

  4. Why should I choose sustainable athletic wear over conventional brands?
    Choosing BeYou sustainable activewear helps reduce pollution, conserves resources, and supports ethical labor practices. Plus, our products are designed for both style and function, giving you high-quality apparel while making a positive impact on the planet.

  5. Do you offer size-inclusive options?
    Yes! We believe sustainability should be accessible to everyone. Our collections include a range of sizes to fit all body types, promoting inclusivity in eco-conscious fashion.

  6. Where are BeYou products made?
    Our products are ethically made in certified factories that prioritize fair wages, safe working conditions, and sustainable production practices. We work with partners committed to reducing their carbon footprint and ensuring transparency.

  7. Is your packaging sustainable as well?
    Yes! We use biodegradable, recyclable, and minimal packaging to reduce waste and environmental impact. Our goal is to ensure that every aspect of our brand aligns with sustainability.

  8. How does purchasing from your brand help the environment?
    By choosing our sustainable athletic wear, you're reducing plastic waste, supporting ethical labor practices, and lowering carbon emissions. Every purchase helps us continue our mission of promoting eco-conscious fashion and environmental responsibility.

  9. Do you have a take-back or recycling program for old clothes?
    In Progress! We are working on offering a recycling program where customers can return their worn out items to be upcycled, repurposed, or responsibly recycled. This helps keep clothing out of landfills and supports a circular fashion economy.

Will COVID-19 impact my return?

At BeYou, our top priority is customer satisfaction. We understand this can be a challenging time with the potential of catching COVID-19. As long as health regulation and procedures are taken, along with the companies exchange and return policy guidelines met, your return should not be impacted by the virus. Please refer to our "Returns & Exchanges" section for more information.

Product Information

Which products are available for purchase?

BeYou offers products across all categories, including custom wear, handbags, accessories, shoes, jewelry, and ready-to-wear. Custom Made to Order and personalized items are also available.

Does BeYou go on sale?

BeYou does occasionally engage in discount products, including Black Friday and private sales. If you see Beyou items, not from an official BeYou retailer, being sold at discounted, sale or clearance prices, then chances are the item is counterfeit.

What if an item is sold out/unavailable?

If an item or size you have selected is not available for purchase on BeYouMultiWear.com or you are having issues obtaining a specific item, we encourage you to reach out to us directly so we may assist you.

That information can be found in the Contact Us section.

How do I know what size is for me?

Size guides with general recommendations are available on each product page to help determine your best fit.

Where are BeYou products made?

Upholding our mission of responsible shopping, we are always searching to find more sustainable, environmentally friendly materials and manufacturing processes to develop products, while still upholding our commitment to superior quality and craftsmanship.

How is BeYou committed to sustainability and responsible shopping?

To learn more about how BeYou manages sustainability within our business, please visit our Corporate Sustainability & Responsibility Policy

Orders & Payment

What form of payments do you accept?

1. Amazon

2. Amex

3. Apple Pay

4. Diners Club

5. Discover

6. Facebook Pay

7. Google Pay

8. Mastercard

9. Paypal

10. Shop Pay

11. Venmo

12. Visa

When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.

Please note, we do not offert BeYou gift cards at this time.  

What is Amazon Pay?

Amazon Pay allows you to complete your purchase by using the information stored in your Amazon account. You won't need to reenter your credit card information, and typing of your billing and shipping address on BeYouMultiWear.com as your account information will be linked to your Amazon profile. Simply log in with your Amazon account username and password and select from the information already stored in Amazon.

 

How can I checkout using Amazon Pay?

Once you’ve added items to your cart, the Amazon Pay button will appear.

First-time users paying through Amazon Pay on BeYouMultiWear.com must accept Amazon’s Terms & Conditions before proceeding to payment.

After you have logged into your Amazon account, you will be able to select from the payment, billing and shipping information already stored.

 

How can I return an order I placed using Amazon Pay? 

All orders are subject to BeYou’s Online Return Policy. Your refund will be processed through the form of payment selected through your Amazon account. 

Orders purchased through Amazon Pay may be returned by mail to the warehouse. To facilitate your return, please provide your digital invoice you received in your shipment confirmation email. Refunds will be submitted once the return has been received and processed at the warehouse.

 

Will my BeYouMultiWear.com order appear in my Amazon Orders?

Your BeYouMultiWear.com order details will not appear under Your Orders on your Amazon account. However, you can find your BeYou order information within the Amazon Pay section of your account activity.

If you have a BeYouMultiWear.com account, you are able to see all order information within your account. You can create a BeYouMultiWear.com account here where you can track the status of your order and access your order details.

 

Will my order be shipped by Amazon?

No, your order will be processed and shipped by BeYouMultiWear.com. For questions or assistance regarding your order, please contact BeYou Client Services.

 

Who can I contact if I have any questions?

For more information or assistance with your order, please contact BeYou Client Services.

For inquires related to your Amazon account, please contact Amazon at:

https://pay.amazon.com/help/orhttps://pay.amazon.com/using-amazon-pay.

Do you offer a monthly payment plan option?

Unfortunately as of this second, BeYou does not offer a monthly payment plan option but it is the works.

Am I able to use multiple forms of payment for an order?

At this time, we only accept one form of payment per order.

When will I be charged for my purchase?

For the simple fact we do not offer monthly payment arrangements at this time, the charge will be immediately at the time of purchase.

Am I charged sales tax for online purchases?

Orders placed on BeYouMultiWear.com are subject to applicable state, local and county sales tax. Your order confirmation will reflect an estimated sales tax and order total based on the shipping zip code entered when your order was placed. The actual sales tax will be calculated and applied before the final purchase is completed.

Can I cancel or modify my order?

Orders for items available for immediate purchase cannot be cancelled or modified once they have been placed. If you would like to return your item, please refer to our returns and exchange section. 

 

Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us.  

 

Made to Order and personalized items cannot be canceled or modified. These items are considered final sale and cannot be returned. Some sales may be disclosed from this, if this is something you're dealing with please contact us.